Investment Services Group, Inc. (ISG) has always been committed to maintaining the confidentiality and security of personal information gathered from potential, current and former customers. The proper handling of personal information continues to be an ISG priority. You are a valued customer who entrusts us with personal information. We want to be sure that you know why we need to collect personal information from you and that you understand our policy for handling this information. We also want to explain our commitment to protecting the information you provide.
We collect and maintain only information that is necessary for ISG to provide services requested by you and to administer your business with us. We may collect nonpublic personal information about you from the following sources:
- Information we receive from you when you complete an application or other form (such as name, address, social security number, assets, income, and medical information).
- Information about your transactions with our affiliates, others or us (such as payroll data, contribution amounts, account balances, payment history, transactions completed with us).
We do not share your nonpublic personal information with any company other than the service provider of your account.
Employee Access to Information
Internal access to your nonpublic personal information is limited to those employees who have a valid business reason to know that information. Personnel who access confidential information are educated on the importance of maintaining the confidentiality and security of your information and are required to abide by our information handling practices.
Protection of Information
ISG maintains security standards to protect confidential information, whether written, spoken or electronic.
Disclosure of our Privacy Notice
ISG recognizes and respects the privacy concerns of potential, current and former customers. We want our customers to understand our commitment to safeguarding nonpublic personal information. ISG’s Privacy Notice will be made readily available to our customers and will be updated and distributed annually.
This Privacy Notice does not constitute a contract or create legal rights. This Notice applies to individuals and does not modify or amend any agreements in place with customers. We reserve the right to amend this Notice at any time without prior notification.
ISG Patriot Act Disclosure/Customer Notice
Important information about procedures for opening a new account or establishing a new customer relationship:
To help the government fight the funding of terrorism and money laundering activities, all financial institutions are required by law to obtain, verify and record information that identifies each individual or entity that opens an account. What this means for you: When you open an account, we will ask for your name, address, taxpayer or other government identification number and other information such as date of birth for individuals that will allow us to identify you. We may also ask to see similar identification requirements applying to financial institutions and business entities showing the existence of the entity.
Please do not submit trade or allocation requests through our website. Call our office at 1-800-227-3861 for these requests.